Sentrum
Client Testimonials

About Us: Client Testimonials

Read about the data centre experience that some of our clients have shared with Sentrum.

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What our clients say

“Sentrum has provided a very efficient service to Dresdner Kleinwort both at Sentrum 1 and 3.  The lines of communication have been, and continue to be, of the highest standards and to date we can find no fault with the service provided”

Nick Yu
Vice President Data Centre Infrastructure
Dresdner Kleinwort

”Nomura won ‘Best Infrastructure Achievement’ at the Banking Technology Awards for Project Shinkyo which was characterised by an unprecedented delivery timeframe, leading-edge technology and a drive to reduce the firm’s carbon footprint. This staggering achievement has set a new standard for our industry and was completed on time, on budget and to exacting quality. We would like to thank all the team at Sentrum for the significant contribution you have made towards the project’s success.”

Michael Fahy
Global Head of Infrastructure
Nomura

“I would like to take the opportunity to comment on what has been an excellent experience as a Sentrum customer. We are greatly encouraged by the continued efforts of Sentrum to work with us; and in the eighteen months since the data centre commenced provision of production services, Sentrum’s commitment to providing the highest levels of service and customer satisfaction has been maintained and indeed strengthened.

Sentrum’s support from the initial stages of contract negotiations through to design services, the build phase, commissioning and hand over of the data centre has been outstanding. The design of the data centre and a strong commitment to pro-active maintenance has ensured the delivery of the levels of service availability required by our demanding environment.

What differentiates Sentrum from other providers is its customer focus and culture that is dedicated to working closely with us in a highly collaborative manner. Further to this, the experience in working with Sentrum is always highly professional and competent with a willingness to provide solutions to any challenges that we face.

Additionally the data centre has been included in annual audits, both internal and regulatory, and has passed with flying colours. We consider the UK Sentrum facility to be the standard for our global data centres in terms of infrastructure design, service delivery and operational processes and have received high praise from senior global data centre management within Rabobank International. We look forward with confidence to a long and productive relationship with Sentrum.”

Mark Dodds
Programme Manager IS&D
Rabobank International

“Sentrum’s best practice approach to its business processes makes them true professionals. As a client, I am confident that the team will continue to deliver a valuable service – time after time.”

Gordon Watt
Technical Data Centre Project Manager
BT Global Services

“NaviSite selected Sentrum via an extensive search of the UK data centre market and after engaging 3rd party consultants to explore our best options. A long term lease on a sizeable amount of technical real estate is not a decision we took lightly and we were keen to find someone who could deliver on budget and who we’d be happy to partner with for ten or fifteen years. Ultimately Sentrum were not only the most credible, but also the most cost-effective.

The experience of the team was a key attraction, we felt very comfortable with that fact that they’d built out over 3 million sq ft of space in their careers and this level of expertise was rapidly apparent during early negotiations and the design and planning stages. Our needs were quickly understood and anticipated – it was entirely obvious we were in very safe hands.

Throughout the build phase of the project, Sentrum were flexible and accommodating – in any project that size there are problems and set-backs and what distinguishes a good partner is how those are dealt with. We never felt Sentrum were anything less than in complete control and could adapt rapidly to the challenges of an accelerated build.

The site was ultimately delivered over the Christmas holiday – traditionally a difficult time to engage and sustain resource, but we took receipt of a functioning data hall in time for January 1st.

Now 18 months into the operational deployment we continue to be impressed with the management team and we feel sure we made the best decision. Events and incidents are dealt with quickly, Sentrum’s processes and people really work and we are always impressed by their follow up and detailed reporting.

We have now engaged Sentrum on two further projects and would not hesitate to recommend them.”

Sean McAvan
Managing Director
Navisite Europe